Frequently Asked Questions

Which payment methods do you accept?

You need to use a cart to purchase products from Cascade. All products that can be added to the cart can normally be delivered. We accept VISA, Mastercard and American Express. You can also pay using Paypal.


Packages are generally dispatched within 2 days after receipt of payment.
Most countries have two sorts of shippingrates.A standard registered rate,and the unregistered cheaper rate. If you prefer delivery by Colissimo with required signature, an additional cost will be applied, so please contact us before choosing this method.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. A special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

If you have any questions, then don't hesitate to sent us an email at